The Tolen Foundation is committed to protecting the privacy and security of all individuals who seek our financial literacy resources and support. We handle sensitive information with the utmost care, comply with all applicable laws, and empower you with clear rights and choices regarding your personal data.

1. Introduction

The Tolen Foundation (“we,” “us,” or “our”) is an unincorporated non-profit organization dedicated to advocating for and providing financial literacy resources to individuals financially victimized due to a loved one’s addiction. This Privacy Policy explains how we collect, use, share, and protect your personal information, and outlines your rights and choices.

Effective Date: 01/01/2024

2. Information We Collect

We may collect the following types of personal information:

Category	Examples	How Collected
Contact Information	Name, email, phone, mailing address	Forms, emails, event sign-ups
Demographic Data	Age, gender, location	Voluntarily provided
Financial Information	Details of financial victimization, support needs	Intake forms, consultations
Sensitive Information	Addiction-related circumstances, health status	Intake forms, support requests
Technical Data	IP address, browser type, device info	Website analytics

Note: We collect only the minimum information necessary to provide our services and support.

3. How We Use Your Information

We use your information to:

• Provide financial literacy resources and support services
• Communicate with you about programs, events, and updates
• Respond to your inquiries and requests
• Improve our services and website
• Comply with legal and regulatory obligations

We do not sell your personal information.

4. How We Share Your Information

We may share your information only as necessary:

• With Service Providers: For website hosting, email delivery, or data storage, under strict confidentiality agreements
• With Legal Authorities: If required by law, court order, or to protect our rights and the safety of others
• With Your Consent: For referrals or collaborations, only with your explicit permission

Key Finding: Sensitive information related to addiction or financial victimization is never shared without your explicit, written consent, except as required by law 

.

5. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal information
• Correction: Request corrections to inaccurate or incomplete data
• Deletion: Request deletion of your information, subject to legal requirements
• Withdraw Consent: Revoke your consent for data use at any time
• Opt-Out: Unsubscribe from communications or data collection (where applicable)

To exercise these rights, contact us at: [Insert Contact Email/Address]

6. Special Protections for Sensitive Information

• Explicit Consent: We require your explicit, written consent before collecting or sharing sensitive information related to addiction or financial victimization.
• Redisclosure Prohibition: Any disclosure of sensitive information includes a statement prohibiting further disclosure unless permitted by law.
• Data Minimization: We collect only what is necessary for your support and advocacy.
• Security Measures: Sensitive data is encrypted, access is strictly limited, and staff/volunteers receive regular privacy training .

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information, including:

• Encryption of sensitive data
• Secure storage and restricted access
• Regular staff and volunteer training
• Incident response and breach notification protocols

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy or as required by law. When no longer needed, data is securely deleted or anonymized.

9. Children’s Privacy

We do not knowingly collect information from children under 13 without parental or guardian consent. If you believe a child has provided us with information without consent, please contact us immediately.

10. Policy Updates

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting an updated policy on our website and updating the effective date.

11. Contact Us

For questions, concerns, or to exercise your privacy rights, please contact:
The Tolen Foundation
719 Ogden St.
San Antonio, TX 78212

privacy@tolenfoundation.org

 

Summary Table: Your Privacy at a Glance

What We Do	Your Rights & Protections
Collect only necessary information	Access, correct, or delete your data
Require consent for sensitive data	Withdraw consent at any time
Never sell your information	Opt out of communications
Share only with your permission	Receive notice of policy changes
Protect data with strong safeguards	Contact us with questions or concerns

---

Key Takeaway:
The Tolen Foundation is committed to transparency, respect, and the highest standards of privacy for all individuals we serve. Your trust is our priority.